Privacy Policy

Overview

TeachSimEHR ("we," "our," or "us") is committed to protecting the privacy of our users, including nursing educators, students, and educational institutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinical judgment simulation platform.

By using TeachSimEHR, you consent to the data practices described in this policy.

FERPA Compliance

TeachSimEHR is designed to support educational institutions in maintaining compliance with the Family Educational Rights and Privacy Act (FERPA). We understand the importance of protecting student education records and have implemented practices aligned with FERPA requirements.

Our FERPA Commitments:

• School Official Exception: We function as a "school official" with a legitimate educational interest when providing services under a contract with educational institutions.
• Direct Control: Educational institutions maintain direct control over the use and maintenance of education records within our platform.
• Limited Use: We use student data solely for the educational purposes for which it was provided and do not use it for any other purpose.
• No Re-disclosure: We do not disclose personally identifiable information from education records to third parties without proper authorization.
• Data Security: We implement appropriate security measures to protect student education records.

Information We Collect

Information You Provide:

• Account Information: Name, email address, institution name, and role (for instructors)
• Student Session Data: Student names as entered during class sessions
• Demo Requests: Name, email, institution, phone number, and messages submitted through our contact forms
• Case Data: Patient simulation cases created by instructors

Information Collected Automatically:

• Usage Data: Session activity, quiz responses, and interaction with simulation features
• Device Information: Browser type, operating system, and general location (country/region)
• Log Data: Access times, pages viewed, and referring URLs

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our educational simulation platform
• Enable instructors to monitor student progress and activity during sessions
• Generate analytics and reports for educational assessment purposes
• Respond to inquiries and provide customer support
• Send important updates about the service
• Ensure the security and integrity of our platform

Data Storage and Security

We take the security of your data seriously and implement industry-standard measures to protect it:

• Encryption: All data is encrypted in transit using TLS/SSL protocols
• Secure Infrastructure: We use Google Firebase, which maintains SOC 1, SOC 2, and SOC 3 certifications
• Access Controls: Strict access controls ensure only authorized personnel can access data
• Authentication: Secure authentication mechanisms protect instructor accounts

Data Retention

We retain data according to the following practices:

• Session Data: Student session data is temporary and associated with active class sessions. Instructors can clear session data at any time.
• Account Data: Instructor account information is retained while the account is active.
• Case Data: Simulation cases created by instructors are retained until deleted by the instructor or upon account termination.

Upon request, we will delete all personal data associated with an account within 30 days, except where retention is required by law.

Third-Party Services

We use the following third-party services to operate our platform:

• Google Firebase: For authentication, database, and hosting services
• OpenAI/Anthropic: For AI-powered quiz generation (no student personally identifiable information is sent to these services)

These service providers are bound by their own privacy policies and data protection obligations.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Data Portability: Request your data in a portable format
• Objection: Object to certain processing of your personal data

To exercise any of these rights, please contact us using the information below.

Children's Privacy

TeachSimEHR is designed for use in higher education nursing programs. We do not knowingly collect personal information from children under 13 years of age. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us: